Operations Manager

Role Purpose

The role is to be an essential part of our operating solution to provide outstanding customer service to our rental clients by preparing, de-prepping, maintaining, and assisting with daily operations.

Reports To: Operations Manager

Duties and Responsibilities:

• Ensuring all rentals are delivered on time and to specification.

• Management of prep and de-prep scheduling, ensuring the use process and procedure.

• Organisation of Logistics, both inhouse and 3rd party providers.

• Daily management of warehouse and logistics staff.

• Implement and development of company legal policies regarding operations (H&S, HR and other conformities).

• Be an ambassador of the CEG brand by communicating well with couriers and delivery/collection drivers arriving at CEG to collect or return equipment.

• When needed, work within warehouse and delivery roles.

• Line management of Warehouse staff and Logistics staff.

Impact and Contribution:

• A desire ‘to go the extra mile’ for our clients and the CEG brand.

• Commitment to the growth of the CEG brand.

• A friendly, personable and positive approach.

• Good core computer and computer based software operation ability (Specific training provided)

• Proactive, resourceful and able to show own Initiative to solve problems.

• The ability to work effectively and collaboratively alongside team members and partners.

• An honest individual who accepts feedback and who is willing to learn and develop.

• The ability to take responsibility for tasks, team success and personal shortcomings.

• Preference to work in tidy and safe environments with ability to encourage others.

• The ability to show respect for goods, others and property.

• Strong communication skills.

• Confident and keen to see things through to completion.

• Being physically fit is important as you may be expected to frequently handle products weighing up to 25kg by yourself or in excess of this with another team member.

• Ability to work within a fast-moving environment with tight deadlines. As we support the events industry we typically have busier periods and quieter periods and you must be able to adapt to this.

• Working knowledge of Microsoft Office applications including Excel and Outlook.

• A clean and current full driving licence with some commercial vehicle driving experience that includes the ability to drive 3.5tonne vehicles.

• A counter balance forklift licence is preferable but not essential (training can be provided).

• Willing to live within 30 miles of CB22 3HB or willing to relocate.

Hours: 8.30-5.30, Monday to Friday.

Onsite work is flexible with weekends, evening and overnights possible.

Location: Unit 6a, Solopark Trading Estate, Station Road, Pampisford, Cambridge, CB22 3HB.

Salary range: £30,000 - £35,000 per annum, with scalable share of profitability bonus (increases with service).

Terms: This is a permanent full-time post, subject to references, interview, and practical assessment.

The offer is subject to a probation period of 6 months. This is a full-time post with some evening and weekend work required, for which you will be compensated.

Holiday entitlement for full-time employees is 20 days per annum plus bank holidays.